As called for by its mission, the organization identifies its constituencies and serves them in ways both value.
Valley City State University's internal and external constituencies are served by programs and activities affiliated with every academic division on the campus. While the most obvious constituents are the University's undergraduate and graduate students and its employees, its external constituents are also influenced by the 1990 North Dakota University System
board mandate "for superior small-college preparation of teachers and of small-business personnel for its region" and a statewide mission designation for leadership in the effective use of instructional technology and service to rural areas.
The University's constituents include its students, employees, and the communities in which it operates. As a regional, public institution, its primary service area is the local community and surrounding counties. More broadly, as VCSU fits into the overall mission of the North Dakota University System, its constituents include other campuses with whom it collaborates and those place-bound students who receive access to educational programs through its distance education programs. The University understands its mission
and capacity and commits itself to meeting the needs and expectations of its constituents.