List of State Agencies

Alabama

• Alabama Commission on Higher Education P. O. Box 302000 Montgomery, AL 36130-2000
  http://www.accs.cc/complaintform.aspx
  

Alaska

• Alaska Commission on Postsecondary Education PO Box 110505 Juneau, AK 99811-0505 customer.service@alaska.gov
  http://www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf
  
• Alaska Office of Attorney General
  Consumer Protection Unit 1031 W. Fourth Avenue
  Suite 200 Anchorage, AK 99501
  attorney.general@alaska.gov
  http://www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf
  

Arizona

• Arizona State Board for Private Postsecondary Education
  1400 W. Washington Street
  Room 260
  Phoenix, AZ 85007
  http://azppse.state.az.us/student_info/compliance.asp
  

Arkansas

• Arkansas Higher Education Coordinating Board
  Arkansas Department of Higher Education
  114 East Capitol Ave
  Little Rock, AR 72201
  ADHE_Info@adhe.edu
  http://www.adhe.edu/SiteCollectionDocuments/AcademicAffairsDivision/ICAC%20Rules%20and%20Regulations/APPENDIXJ.pdf
  
• Arkansas State Board of Private Career Education
  501 Woodlane, Suite 312S
  Little Rock, AR 72201
  sbpce@arkansas.gov
  http://www.sbpce.org/complaint_process.html
  

California

• California Bureau of Private Postsecondary Education
  P.O. Box 980818
  W. Sacramento, CA 95798-0818
  bppe@dca.ca.gov
  http://www.bppe.ca.gov/forms_pubs/complaint.pdf
  

Colorado

• Colorado Department of Higher Education
  1560 Broadway, Suite 1600
  Denver, Colorado 80202
  http://highered.colorado.gov/Academics/Complaints/default.html
  

Connecticut

• Connecticut Department of Higher Education
  61 Woodland Street
  Hartford, CT 06105-2326
  info@ctdhe.org
  
• Connecticut Department of Consumer Protection
  165 Capitol Avenue
  Room 110
  Hartford CT 06106
  trade.practices@ct.gov
  http://www.ct.gov/dcp/lib/dcp/pdf/forms/consumer_statementcpfr-2_rev_8-06_edited1106.pdf
  
• Consumer Complaint Hotline: (800) 842-2649
  

Delaware

• Delaware Higher Education Office
  Carvel State Office Building, 5th Floor
  820 N. French Street
  Wilmington, DE 19801-3509
  dheo@doe.k12.de.us
  
• Delaware Attorney General
  Consumer Protection Wilmington
  820 N. French Street 5th floor
  Wilmington, DE 19801
  consumer.protection@state.de.us
  

District of Columbia

• District of Columbia Office of the State Superintendent of Education
  Education Licensure Commission
  810 First Street, NE
  9th Floor
  Washington, DC 20002
  http://osse.dc.gov/seo/frames.asp?doc=/seo/lib/seo/elementary_and_secondary_education/may_2011/complaint_form_4_11.pdf
  

Florida

• Florida Commission on Independent Education325 W. Gaines Street
  Suite 1414
  Tallahassee, FL 32399-0400
  Commissioner@fldoe.org
  http://www.fldoe.org/cie/complaint.asp
  

Georgia

• Georgia Nonpublic Postsecondary Education Commission
  2082 E Exchange Pl. #220
  Tucker, GA 30084-5334
  http://rules.sos.state.ga.us/docs/392/5/06.pdf
  

Hawaii

• Hawaii State Board of Education
  P.O. Box 2360
  Honolulu Hawaii 96804
  ocp@dcca.hawaii.gov
  http://hawaii.gov/dcca/ocp/consumer_complaint
  

Idaho

• Idaho State Board of Education
  Attn: State Coordinator for Private Colleges and Proprietary Schools
  650 West State Street
  P.O. Box 83720
  Boise, ID 83720-0037
  
  

Illinois

• Illinois Board of Higher Education
  431 East Adams
  2nd Floor
  Springfield, Illinois 62701-1404
  info@ibhe.org
  
• Institutional Complaint Hotline: (217) 557-7359
  Illinois State Board of Education
  100 N. 1st Street
  Springfield, Illinois 62777
  http://webprod1.isbe.net/contactisbe/ (email)
  
• Illinois Attorney General
  Consumer Fraud Bureau
  500 South Second Street
  Springfield, IL 62706
  http://www.illinoisattorneygeneral.gov/about/email_consumers.jsp
  http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf
  
• Consumer Fraud Hotline: (800) 243-0618
  

Indiana

• Indiana Commission on Proprietary Education
  Attn: Director of Regulatory Compliance
  302 W Washington Street, Room E201
  Indianapolis IN 46204
  http://www.in.gov/cpe/files/sf39280-complaint.pdf
  

Iowa

• Iowa Student Aid Commission
  603 E. 12th Street
  5th Floor
  Des Moines, IA 50319
  info@iowacollegeaid.gov
  http://www.iowacollegeaid.gov/images/docs/file/forms/constituentrequestform.pdf
  

Kansas

• Kansas Board of Regents
  1000 SW Jackson Street
  Suite 520
  Topeka, KS 66612-1368
  http://www.kansasregents.org/resources/PDF/524-ComplaintProcedureandForm.pdf
  

Kentucky

• Kentucky Council on Postsecondary Education
  1024 Capital Center Dr #320
  Frankfort, KY 40601-7512
  Kentucky Board of Proprietary Education
  911 Leawood Drive
  Frankfort, KY 40601-3319
  http://www.bpe.ky.gov/NR/rdonlyres/1BB8CA02-8F89-43A3-8957-AB01DB805389/0/ComplaintForm.doc
  
• Office of the Attorney General Capitol Suite 118
  700 Capitol Avenue Frankfort
  Kentucky 40601-3449
  consumer.protection@ag.ky.gov
  http://www.ag.ky.gov/NR/rdonlyres/19D2FEF3-0666-49B5-A184-38006DA45B2C/0/complaint_gen.pdf
  

Louisiana

• General link:
  http://www.lrc.ky.gov/kar/013/001/020.htm
  

Maine

• General link:
  http://www.mhec.state.md.us/
  

Maryland

• General link:
  http://www.mhec.state.md.us/
  

Massachusetts

• General link:
  http://www.mass.edu/forstudents/complaints/complaintprocess.asp
  

Michigan

• General link:
  http://www.michiganps.net/complaint.aspx
  

Minnesota

• General link:
  http://www.ohe.state.mn.us/mPg.cfm?pageID=205
  

Mississippi

• General link:
  http://www.mississippi.edu/mcca/
  

Missouri

• While the department does require students to pursue resolution through institutional processes, which are required as part of the licensure standards, the department does maintain a process for the review of student complaints at licensed schools. Information about that process is not currently available from the department's website but is distributed to students upon request.
  

Montana

• General link:
  http://mus.edu/board
  

Nebraska

• Not available online.
  

Nevada

• General link:
  http://www.cpe.state.nv.us/CPE Complaint Info.htm
  

New Hampshire

• Complaints regarding non-compliance with agency New Hampshire Code of Administrative Rules. Made to Executive Director of the Commission.
  
• General link:
  http://www.nh.gov/postsecondary/complaint
  

New Jersey

• General link:
  http://www.state.nj.us/highereducation/
  

New Mexico

• General link:
  http://www.hed.state.nm.us/
  

New York

• General link:
  http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
  

North Carolina

• If the complaint cannot be resolved after exhausting the institution's grievance procedure, the student may file a complaint with the following office: Post-Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27515-2688, telephone (919) 962-4558. The student may contact UNC General Administration for further details.
  

North Dakota

• General link:
  http://www.nd.gov/cte/
  

Ohio

• Not available online.
  

Oklahoma

• General link: http://www.okhighered.org/
  

Oregon

• General link:
  http://www.osac.state.or.us/oda/
  

Pennsylvania

• General link:
  http://www.education.state.pa.us/portal/server.pt/community/bureau_of_postsecondary_education/7325/division_of_higher_education/522367
  

Puerto Rico

• For IHEs go to PRCHE - Chapter XIII:
  http://www.gobierno.pr/NR/rdonlyres/F15F15DF-A8C1-4341-A752-4490FF6791A3/0/REGLAMENTO_EN_INGLES_OTORGAMIENTO_DE_LICENCIAS_A_IES_DE_PR.pdf
  
• For other postsecondary non degree granting go to PRGEC - Article 3.4 (in Spanish):
  http://www.cge.gobierno.pr/reglamentos/Reglamento de Licencias.pdf
  

Rhode Island

• General link:
  http://www.ribghe.org/
  

South Carolina

• General link:
  http://www.che.sc.gov/AcademicAffairs/License/Complaint_procedures_and_form.pdf
  

South Dakota

• General link:
  http://www.sdbor.edu/
  

Tennessee

• General link:
  http://www.tn.gov/thec/Divisions/LRA/PostsecondaryAuth/psa.html
  

Texas

• General link:
  http://www.thecb.state.tx.us/
  

Utah

• General link:
  http://consumerprotection.utah.gov/complaints/index.html
  

Vermont

• General link:
  http://www.education.vermont.gov/new/html/mainboard.html
  

Virginia

• General link:
  http://www.schev.edu/forms/StudentComplaintInformation.pdf
  

Washington

• General link:
  http://www.hecb.wa.gov/autheval/daa/ConsumerInformation.asp
  

West Virginia

• General link:
  http://wvhepcnew.wvnet.edu/
  

Wisconsin

• General link:
  http://eab.state.wi.us/resources/complaint.asp
  

Wyoming

• General link:
  http://edu.wyoming.gov/Programs/schools/private_school_licensing.aspx