Student Support

The following links will direct you to resources to support your learning experiences at VCSU.
Disability Support Services
Students with special needs are encouraged to inform the Director of Student Services, Jan Drake, of their needs. Once she has received documentation, faculty will work with students to make necessary accommodations, according to the students' needs.
Help Desk:
VCSU's Information Technology Center's vision "To provide an innovative technology environment and superior customer satisfaction."
The Center offers technical support to VCSU-issued computers and software such as Blackboard, Office 2010, and Mac OSX.
The Center does not offer support to course-specific software and apps such as Prezi, Blogster, or YouTube. Please contact your instructor for assistance in these areas.
For information about the Center, including operating hours, e-mail, and phone numbers, click here.
Click here for the library's hours. Remember, though, that library resources are available 24/7.
Learning Center:
VCSU offers assistance in several academic areas, including writing. While the Learning Center will not write your paper for you, it does provide guidance on writing issues and style. Click here to access the Learning Center.
VCSU Bookstore:
Click here for the VCSU Bookstore's website where you can purchase textbooks, course materials, and other great VCSU gifts and apparel to wear to class.
Starfish Retention Solutions:
We Care About Your Success! VCSU has partnered with Starfish Retention Solutions as part of a student success project. Throughout the term, you may receive emails from Starfish regarding your course grades or academic performance. Please pay attention to these emails and consider taking the recommended actions. They are sent to help you be successful!
In addition, your instructor may: (1) request that you schedule an appointment by going to Starfish, or (2) recommend that you contact a specific campus resource, such as tutoring or counseling. You may also be contacted directly by one of these services.


The following links will take you to read more about specific policies that you should know.
V.406.1.2: Final Examination Policy
Every course has a final activity during Finals Week. This activity may be an exam, a presentation, or a project. This policy describes expectations of the students and instructors regarding the final exam.
V.530.1: Academic Integrity
Students are expected to complete their own work and cite outside sources when used by others. This policy describes what is considered a violation of academic integrity and the sanctions that occur when violated. Citation assistance can be found in several locations, such as the Library's Easy Bib or Purdue's Online Writing Lab.
V.530.2: Student Bill of Rights
Students have specific rights both in and out of the classroom. This policy describes these rights.
V.530.3 Scholastic Standing
This policy describes the meaning behind credits and grades. It also discusses the Incomplete Policy.
V.530.6 Add/Drop Course Policy
This policy describes procedures in adding, dropping, and withdrawing from a course. Click here for this semester's drop dates.
V.530.7 Grade Complaint Policy
Students may not always agree with the grade they receive. This policy outlines the procedures students can take to challenge a grade.
V.530.8 Student Attendance Policy
This policy describes student attendance expectations and actions.
V.530.9 Academic Advising
Academic Advisers are important in assisting students with academic progress. This policy discusses the expectations of academic advising.
V530.11: Expectations of Students Taking Online Courses
Students are expected to take an active part in their education by following these established expectations for success in their learning in online courses. This policy serves also to inform students of the nature and uniqueness of an online course, minimum technical and computer literacy skills, and the behavioral and time management expectations to be successful in the course.