Student Services and Resources

The following links will direct you to resources to support your learning experiences at VCSU.

Disability Support Services
Students with documented disabilities are encouraged to inform the Director of Student Academic Services of their needs. Once that office has received and processed documentation, faculty and staff will be informed and will coordinate with students to make necessary accommodations, according to the students' needs.

Technology Services (Help Desk) 
The Technology Services offers technical support to VCSU-issued computers and software such as Blackboard, Microsoft Office, and Mac OSX.
Technology Services does not offer support to course-specific software and/or apps such as Prezi, YouTube, or GoPro Quick: refer to course instructor for assistance. On the Technology Services website you can find operating hours, e-mail, phone number, and links to other resources. 

The Library offers research help in-person and online, as well as a wide range of materials to support student learning. On the library website, you can talk to the reference librarian, book a study room, find a book or article, and much more. 
Click the heading above  for the library's website. Remember, though, that electronic library resources are available 24/7.

Learning Center
The Learning Center offers assistance in several academic areas, such as writing and math. The VCSU Learning Center is here to support YOU. We have quiet rooms for individual studying or group work, proctors for exams, tutors for individualized instruction face to face and/or online. On the Learning Center’s website, you can find contact information, hours, as well as additional resources.
About Starfish
We Care About Your Success! VCSU has partnered with Starfish Retention Solutions as part of a student success project. Throughout the term, you may receive emails from Starfish regarding your course grades or academic performance. Please pay attention to these emails and consider taking the recommended actions. They are sent to help you be successful! In addition, your instructor may: (1) request that you schedule an appointment by going to Starfish, or (2) recommend that you contact a specific campus resource, such as tutoring or counseling.

VCSU Bookstore
The Bookstore's website can assist you in purchasing textbooks, course materials, and other great VCSU gifts and apparel.

Student Affairs
Student Affairs works collaboratively with Academic Affairs to provide the necessary student support and educational experiences to enhance student learning. Student Affairs connects the student with various campus resources, such as Career Services, Housing, Counseling, Behavioral Intervention Team, Diversity Services, and Campus Life.
The Student Affairs website also provides links to various documents and reports, including the Student Handbook, FERPA, Campus Security, and policies regarding Alcohol Use, Student Conduct, and Sexual Misconduct.

Consumer Information
The Higher Education Act of 1965, as amended by the Higher Education Opportunity Act of 2008, requires numerous reports and disclosures from various areas of higher education institutes. This document provides a brief summary of the various documents and information, including complaint compliance, that Valley City State University makes available to the public.

Financial Aid
The Financial Aid office provides information regarding tuition, housing, and other fees. In addition, you can find information on FAFSA, Loans, and scholarships.

Registrar’s Office
The Registrar’s Office website provides links to the Academic Calendar and Academic Catalogs. In addition, you can find various academic forms and information, such as Application for Graduation, Collaborative Registration, Enrollment Verification, Program Change Forms, and Transcripts Requests.

Business Office
The Business Office website provides links to payment options, tuition costs and fees, FERPA release forms, and information about students accounts, holds, tuition waivers, parking permits and the Viking Card.


The following links will take you to read more about specific policies that you should know.

V.406.01.02: Final Examination Policy
Every course has a final activity during Finals Week. This activity may be an exam, a presentation, or a project. This policy describes expectations of the students and instructors regarding the final exam.

V.530.01: Academic Integrity
Students are expected to complete their own work and cite outside sources. This policy describes what is considered a violation of academic integrity and the sanctions that occur when violated. Citation assistance can be found in several locations, such as the Purdue's Online Writing Lab or the VCSU library’s Citation Guide.

V.530.02: Student Rights
Students have specific rights both in and out of the classroom. This policy describes these rights.

V.530.03 Scholastic Standing
This policy describes the meaning behind credits and grades. It also discusses the Incomplete Policy.

V.530.06 Add/Drop Course Policy
This policy describes procedures in adding, dropping, and withdrawing from a course. 

V.530.07 Grade Complaint Policy
Students may not always agree with the grade they receive. This policy outlines the procedures students can take to challenge a grade.

V.530.08 Student Attendance Policies
This policy describes student attendance expectations and actions.

V.530.09 Academic Advising
Academic Advisers are important in assisting students with academic progress. This policy discusses the expectations of academic advising.

V530.11: Expectations of Students Taking Online Courses
Students are expected to take an active part in their education by following these established expectations for success in their learning in online courses. This policy serves also to inform students of the nature and uniqueness of an online course, minimum technical and computer literacy skills, and the behavioral and time management expectations to be successful in the course.

V.531.01 Student Financial Aid Satisfactory Progress
The following policy notes standards of satisfactory progress for all students attending Valley City State University who apply for financial assistance. Students who fail to meet these standards of satisfactory progress will be ineligible to receive financial assistance as listed below until eligibility has been reestablished.